Partner module is a cross-platform module that enables employees to respond promptly, easily and efficiently to the guest’s request and to provide service as soon as possible. The system can be used on smartphones, tablets, laptops and desktop computers. Guest inquiries are received by an employee in charge or a call center that assigns tasks to appropriate employees when needed. By using the Partner module, task management and employee workload become simpler and safer. In such a way Partner module directly influences guest satisfaction and gives managers the opportunity to manage better human resources and potential.