Purchase or order internal or external services such as trips, transfers, tickets or items using embedded mobile webshop. In this way the application is dramatically changing the paradigm of guest experience management as it becomes a powerful console that actually manages that experience from the guest’s hands itself, at the same time allowing the hotel to trigger additional sales of internal or external services. By inserting paid services, the customer can decide to buy a given service directly from his mobile phone lying comfortably on the beach or sitting at the bar.