Privacy matters but it can be confusing. This page explains our approach to privacy on all our Intersoft websites and how it affects you.

Short version

  • We collect anonymous statistics about your visit to our website, like which of our pages you viewed.
  • We never share your data with 3rd parties except to help us deliver our own services.

These are just the key points. If you need detail, keep reading.


Measuring our visitors

We measure visitors to our websites and products using Google Analytics. This service records what pages you view within our site, how you arrived at our site and some basic information about your computer.

We anonymise the data in Google Analytics – so we don’t know who you are; just that somebody visited our site.

The information we collect helps us understand what parts of our sites are doing well, how people arrive at our site and so on. Like most websites, we use this information to make our website better.

You can learn more about Google Analytics or opt out if you wish. Google Analytics data is automatically deleted 26 months after your last visit.

Our websites and products include videos hosted by Youtube. They record anonymous, aggregated statistics that help us optimise our video content (e.g. at which points in the video are people most likely to stop watching).


Support

If you email our technical support, we store your email address, name and any other information contained in your message to us.


Emails

We may send you email notifications regarding your service (such as invoices) or which you have specifically requested (such as newsletters or notifications when a report is completed). You have the ability to opt out of any of this communication at any time.

We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our own services, as detailed above.


Internal communication

We sometimes use Dropbox for internal communication relating to sales and support of our products. In order to fulfil their duties, our staff may use these services to share basic contact details with colleagues, such as your name and email address. In all cases, our staff treat your data with care and abide by our data protection policies.


Security

Intersoft technologies d.o.o. take many precautions to prevent the loss, misuse or alteration of your personal information. These precautions include:

  • Use of SSL encryption for sensitive data
  • Hardware stored in secured data centers behind firewalls
  • All access to information restricted by password and/or secure key
  • Restrictions to what information can be accessed via any location

Whilst we take great care to ensure any confidential information remains protected we cannot guarantee the security of data sent over the Internet.

Of course you are responsible for keeping your password and user details confidential. Nobody at Intersoft will ever ask you for your password, so please don’t trust anybody asking you for it.


Updates to this policy

We may update this privacy policy from time-to-time, particularly as technology changes. You can always check this page for the latest version. We may also notify you of changes to our privacy policy by email.


Any questions?

If you have any questions about this privacy policy or your personal data, please write to us by email to support@intersoft.uno or by post to Intersoft technologies d.o.o., Mletačka 12, 52100 Pula, Croatia.